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Terms & Conditions

Terms:

Goods: means the blinds or any other window furnishings supplied by skylight-blinds-direct.co.uk subject to the order placed by You.
You or Your: means the person ordering goods from skylight-blinds-direct.co.uk
We, Us, Our, skylight-blinds-direct.co.uk: means Meadow Blinds Ltd, ( company no: 0813091 ) 6 Highmeadow, Outwood, Radcliffe, Manchester, M26 1YN

1. Contract

We invite You to buy Goods from skylight-blinds-direct.co.uk. A legally binding contract will only arise once payment has been received from You. We shall notify you of Our Acceptance of Your order to Your e-mail address provided by You during the ordering process. Orders will only be accepted by persons residing in the United Kingdom.

2. Measurements & Descriptions

2.1 Product information provided by Us together with images are for illustration purposes only. It is highly recommended that if you are in any doubt as to the colour / shading / effectiveness of the products displayed that You order a free sample. Samples are ordered on each relevant product page.

2.2 It is vital that your measurements are accurate as the goods which You order are manufactured according to the measurements You provide in Your order. We cannot accept the return of goods by reason of the measurements provided being incorrect. We advise you to view the ‘How To Measure’ section of our website or call us on 0800 008 6293  if you would like any more guidance.

2.3 Every attempt will be made to ensure that the products provided match samples or descriptions given to you. Any minor or immaterial variation shall not entitle You to reject the goods nor to claim any compensation.


3. Warranty

3.1 Each blind comes with 3 years warranty from the date of purchase.

3.2 If your goods are defective upon delivery or any defect arises within the following 3 years. You must first contact us via telephone, e-mail or postage using the contact information displayed on the site. If it arises that there are no tangible defects due to manufacture or damage in transit then this warranty will not be applicable.

3.3 If the goods are defective or damaged upon arrival and the warranty covers the issues raised then will arrange for a courier to collect the goods, repair them, and return them to You, free of charge. Goods must be packaged so as to not cause any damage in the transit back to your factory. Should the goods be damaged due to ineffective packaging upon return any further costs incurred will be passed to the customer.

3.4 If the goods are returned to us and are not defective or have not been damaged in transit then we will contact you to arrange for them to again be delivered at a cost to be borne by You. No refund will be given for goods returned where We have not been informed of any defect prior to delivery to us.

3.5skylight-blinds-direct.co.uk will not be liable for any indirect or consequential loss or damage or loss of profits arising from the purchase of a product from skylight-blinds-direct.co.uk

4. Cancellation by Us

We reserve the right to cancel your order if

4.1 Your order requires delivery outside mainland UK shores.

4.2 We displayed an incorrect price or typographical error during the process of You ordering.

4.3 stock is not available for the goods You ordered.

5. Delivery

5.1 skylight-blinds-direct.co.uk will deliver to the delivery addresses provided during the ordering process. Should the customer not be in the premises when the delivery is attempted the courier will leave a calling card on 2 subsequent occasions. Should the customer not be in to accept deliveries on the third attempt the goods will be stored at the nearest depot for collection by the customer.

6. Price & Payment

6.1 The prices quoted on this site all include VAT at the current standard rate and delivery. Any orders place online where the residence is not on the UK Mainland will incur a surcharge where appropriate. Should you wish to cancel the order based on there being a surcharge for delivery outside of Mainland UK the customer must contact us to arrange the refund.

6.2 We will debit the full amount if Your order upon placement of the order or as soon as is practical. If one or more item is ordered we may deliver items separately but you will not incur any further delivery charges.

7. Cancellation by You / Refund Policy

7.1 As all our blinds are made to measure and are not resalable you cannot cancel your order if the blind has been manufactured to your specifications, We must be notified within 24 hours of You placing Your order if you require any amendments to your order. Should you wish to make any amendments to Your order please contact us via telephone or e-mail within 24 hours of placing your order. We cannot guarantee after 24 hours that Your blinds can be altered without a surcharge.   If your blind has been manufactured and you wish to cancel before the blinds are dispatched there is a 30% handling fee for cancellation.  This takes into account works done, components wasted etc.  We will require confirmation of your acceptance in this in writing before a partial refund is given.

8. Security

skylight-blinds-direct.co.uk provides very high levels of Internet and physical security to ensure sensitive information is never compromised.

9. For You

No statement, description, or recommendation contained in any catalogue, price list, advertisement, communication, and the pages of this web-site or by any employee or agent of skylight-blinds-direct.co.uk shall be interpreted so as to enlarge, vary or override in any way any of these terms and conditions.
 
10. Data protection

In line with the data protection act 1998 and our responsibilities to you as a data controller.   Your use of Lifestyleblinds.com and your submission of personal data for use in acquiring a free sample or a paid order constitutes your consent to allow us to process your personal data.   This information may include your name, address, phone number and email address.

 

Opt out: if you have submitted your personal data to us and then decide to withdraw our right to hold your data please email us as sales@skylight-blinds-direct.co.uk and we will remove you from our mailing listings and/or order history depending on your preferences.

We will never request personal or sensitive data from you.  We will never sell or give your data to any third parties.   We will use your data for legal or debt recovery purposes if blinds are fraudulently bought on our site.  If we need to disclose your personal details by law or in good faith for legal matters we will have to do so.

If you do not accept any of the above you must not use Skylightblindsdirect

In order that we can monitor and improve this website we do gather certain information about you such as your domain name, IP address, operating system, browser etc.  We may do this by way of a “cookie”.

 

The personal data that you do submit to us is used to:-

  • Process and deliver your order
  • Communicate with you about your order
  • Allow couriers who are delivering your order to get in touch and keep you updated
  • When you place an order on our website you opt into our mail list which keeps you updated with your order.  You can opt out at any time by emailing OPT out to sales@skylight-blinds-direct.co.uk
  • We use our mail list to keep you up to date with your order then special offers, voucher codes, important information etc.

Any concerns you have about your data please email sales@skylight-blinds-direct title DATA PROTECTION.

 

If you believe that any information that we have about you is incomplete or incorrect please notify us by email asap.